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Access for all: visitors to middlesbrough

Middlesbrough welcomes all visitors.

Shopmobility: Wheelchair and mobility scooter hire


Middlesbrough Environment City offers wheelchair and mobility scooter hire via the Middlesbrough Cycle Centre. They are located in the Middlesbrough Bus Station - Unit 4 Newport Road TS1 5AE

Annual memberships cost £10, with hires charged at £1 an hour for members and £1.50 for non-members.

Shopmobility currently has eight electric scooters and eight wheelchairs available.

For further information: 01642 219620

Opening times

Monday 9am-4pm
Tuesday 9am-4pm
Wednesday 9am-4pm
Thursday 9am-4pm
Friday 9am-4pm
Saturday 9am-3.30pm
Sunday Closed

 

Arriving by car

Middlesbrough town centre features multiple car parks for your use. The Council allows free parking without time limits in all its pay and display car parks for disabled badge holders. This provision applies to all spaces in all types of car parks (long, short and limited-stay) and not just in dedicated disabled bays (excluding private permit parking area on level 4a of the Captain Cook Square Car Park and level 6 which is also for private parking Monday to Friday). Dedicated disabled bays are provided in all the main Council car parks as well as on street close to all the major town centre destinations.

The only restriction is in marked reserved spaces.

Click here for additional information including a list of dedicated disabled parking bays

Arriving by Train

The Train Station features lifts and accessible exits as well as seated waiting areas.

Changing places toilets in Middlesbrough

Claire and BarbaraA number of state-of-the-art toilet and changing facilities are open in Middlesbrough. The campaign for Changing Places toilets moved into gear in 2010 when the first facility was opened at Middlesbrough Bus Station by Baroness Tanni Grey-Thompson.

Changing Places toilets are available in Middlesbrough at the Bus Station, The Rainbow Centre, The Orchard Resource Centre, Neptune Leisure Centre, James Cook University Hospital, Myplace (Customs House), Cumberland Resource Centre, Stewart Park and Middlesbrough Sports Village.

Claire and Barbara at right helped to celebrate the launch.

A Changing Places toilet is larger than a standard accessible toilet and is equipped with:

· height adjustable changing bench/trolley

· ceiling track hoist

· adequate space for a disabled person and up to two carers

· centrally placed toilet with grab bars

· privacy screen/curtain

· wide paper roll to cover the bench

· shower

· slip resistant floor

Membership scheme for changing places toilet

The Changing Places toilet in the bus station runs on a free membership system with members getting a fob to access the facility.

This service is operated from Middlesbrough House, 50 Corporation Road, Middlesbrough
Post Code: TS1 2YQ. 

The other facilities can be accessed either by RADAR key or reception staff at each venue.
Further local information can be found at www.middlesbrough.gov.uk/changingplaces or call Middlesbrough Council on 01642 726004.

Parking for the disabled

Middlesbrough Borough Council is committed to providing high quality facilities for disabled motorists in Middlesbrough. The Council allows free parking without time limits for disabled badge holders in all its pay and display car parks and pay and display on street parking places.

This provision applies to all spaces in all types of parking places long, short and limited-stay, (excluding the private permit parking area on level 4a of Captain Cook Square Car Park) and not just in dedicated disabled bays.

Dedicated disabled bays are provided in all the main Council car parks as well as on street close to all the major town centre destinations.

Full information on disabled parking on the Middlesbrough Council website

Map of disabled parking locations

Car park map

Our car park map shows locations and details of facilities available. Please note this map includes Council car parks as well as private car parks which do not have the provision listed above.

To download the map click here

Accessible taxis

Able Cabs, Middlesbrough - Tel: 07931 442149

A&I Taxis, Middlesbrough - Tel: 0789 4579114

A&S Wheelchair Taxis, Middlesbrough - Tel: 07930 529683

Acklam Taxis, Middlesbrough - Tel: 07831 446577

Text-a-taxi service for deaf people

Text name, the address to be picked up from, time and destination. You will receive a message straight back to confirm when a taxi will be available. The service runs round the clock, seven days a week.

When the driver arrives to pick you up s/he will ring your mobile so that the light/vibration will notify you s/he is there.

Blueline Taxis - Tel: 0795 87 300 76 - Covering Middlesbrough.

Royal Cars - Tel: 0793 300 2470 - Covering Middlesbrough, Stockton, Thornaby and Hartlepool.

Royal Cars can also be faxed for a taxi at 01642 704 199. Please include the same information as texts.

Accessibility information for top attractions

Below you will find accessibility information for some of Middlesbrough's top attractions.

The Captain Cook Birthplace Museum

The Captain Cook Birthplace Museum has 2 lifts that allow for wheelchair and pram access to every floor in the museum.

There is an orange disabled badge holder’s parking bay at the front of the museum. Access to this car park is via The Grove entrance to Stewart Park.

A wheelchair is available for use by visitors. Prior notice is preferred.

A disabled toilet is located on the ground floor.

The Captain Cook Birthplace Museum is located in Stewart Park, Marton in Middlesbrough Postcode: TS7 8AT. Tel: 01642 311211

Cineworld

Cineworld offers the latest films on 11 screens. They operate a comprehensive disability programme, providing wheelchair spaces, removable seats, ramps or lift.

There are 7 disabled parking bays.

Guide dogs are allowed and welcome at all screenings.

Some screenings are subtitled to help viewers who are deaf or hard-of-hearing to follow the dialogue. Subtitles are separately displayed at the bottom of the cinema screen.

Some screenings feature Audio description (a narrated soundtrack) to enable people with a visual impairment to enjoy movies at the cinema. Ask any sales point for your headset and you will be able to listen to an additional audio commentary that describes what is happening on screen.

Cineworld is located at Middlesbrough Leisure Park, Marton Road, Middlesbrough Postcode: TS1 2DY, Website: http://www.cineworld.co.uk/cinemas/44

Dorman Museum

The Dorman Museum offers full disabled access throughout.

Wheelchair and pram access is available to all floors.

Our lift can accommodate up to three wheelchairs and three carers or teachers at any one time.

There are 2 disabled parking bays immediately in front of the museum and the museum can be accessed via a ramp to the automated front door.

A wheelchair is available for use by visitors, prior notice is preferred.

Male, female and disabled public toilets are located on the ground floor and there are clearly marked fire escapes to the front & rear of the building.

The Dorman Museum is located at Linthorpe Road, adjacent to Albert Park in Middlesbrough Postcode: TS5 6LA, Tel: 01642 813781.

Click here for more detailed information for the Dorman Museum

MFC - Middlesbrough Football Club at Riverside Stadium

Middlesbrough Football Club strives to make football accessible to all.

If you or someone you know has a disability and would like to come to the Riverside Stadium, please contact their Disabled Liaison Officer, Simon Macdonald on 0844 499 1234, or email disability@mfc.co.uk.

Click here for information on facilities at Riverside Stadium for Middlesbrough Football Club

Middlesbrough Sports Village

Middlesbrough Sports Village has electric door access into the main hub building, with a lift for use of Active Gym on the first floor. In the Active Gym there are various pieces of equipment that are designed for a number of functional exercises such as Omnia 8, this specific piece of equipment isn't available in our other Active Middlesbrough venues but there are other inclusive equipment available.

Accessible car parking spaces have been provided close to the main entrance for Blue Badge holders.

An induction loop is available at the main reception desk for visitors who have a hearing impairment.

There are several wheelchair accessible toilets throughout the building offering both left and right hand transfer options. There is also an accessible shower facility as well as ambulant disabled cubicles in the standard shower provision. A Changing Places toilet has also been provided which is designed for adults and children with complex needs and includes a changing bench, ceiling track hoist, wash/dry toilet, height adjustable basin and plenty of space for more than one carer. This facility is kept locked with a RADAR key (available at reception).

Wheelchair storage spaces have been provided in the main Sports Hall for storing day chairs whilst sports wheelchairs are being used. Disabled people can access the grandstand via the main building and there is also a track side shelter for disabled spectators/athletes.

mima - Middlesbrough Institute of Modern Art

mima is fully accessible. Wheelchairs are available on request. Disabled parking is available at the gallery. Blue badges and motorcycles are FREE. For further information please contact mima reception on 01642 726 720 (Reception available during gallery opening times).

mima is located at Centre Square in Middlesbrough Postcode: TS1 2AZ, Tel: 01642 726 720.

myplace Middlesbrough Multi-sensory Room for hire

The Multi-Sensory Room uses light, sound and a range of specialised equipment designed to create an environment that is used for relaxation and calming. With the aid of switches it allows users to interact with the equipment giving the opportunity to explore cause and effect. The Multi-Sensory Room delivers proven benefits across all age ranges and from moderate to profound special needs. Prices start at £20 per hour. For more information please contact Reception on (01642) 256310 or email myplace@middlesbrough.gov.uk

Middlesbrough Theatre

The Theatre can accommodate up to six wheelchairs per performance, one free ticket will be issued for each companion. We regret that access to the bar is via stairs: drinks may be ordered and collected from the ground floor kiosk.

An infra-red system is available for the hard of hearing using discreet headsets, which are available from the box office.

Please let us know your requirements at the time of booking to ensure you have a comfortable visit.

Middlesbrough Theatre is located on The Avenue in Linthorpe in Middlesbrough Postcode: TS5 6SA, Tel: 01642 815181.

Middlesbrough Town Hall

The Main Hall can accommodate up to 10 wheelchairs and the Crypt up to 6 wheelchairs. One free ticket is available for each companion. Please inform the Box Office at time of booking. Please note that the lifts will only hold 330 pounds. Please bear this in mind if you are the owner of a heavy wheelchair.

Middlesbrough Town Hall is located on Albert Road in Middlesbrough Postcode: TS1 2QQ, Tel: 01642 729729.

Note Middlesbrough Town Hall will be closed for refurbishment from April 2016.

RSPB Saltholme

RSPB Saltholme is an awe-inspiring wildlife reserve and discovery park featured as a VisitEngland Access for All Award Winner 2014

The visitor centre, outdoor trails and wildlife hides were designed with an accessible ‘barrier free’ approach in mind.

There is electric mobility scooter loan available free of charge. Pre-booking is available by phone.

RSPB Saltholme www.rspb.org.uk/saltholme ; Accessibility information

Unicorn Centre

The Unicorn Centre provides riding lessons and therapy for children and adults from 5 years old, both disabled and able-bodied. The Centre has 20 horses and ponies, carefully chosen for their temperament, size and ability to work with disabled riders, and a hoist facility for mounting onto ponies is available for wheelchair users.

The Unicorn Centre is a member group of the national charity Riding for the Disabled Association.

Useful links

RADAR Accessible Toilet Facilities

Durham Tees Valley Airport information

Middlesbrough Action for Blind People

Middlesbrough F.C. Disabled Supporters Association

Middlesbrough Powerchair Football Club

Tees Valley Wheelchair Sports Club

Accessibility on this site

We have designed our site in accordance with guidelines laid down by the Web Accessibility Initiative (WAI) and the RNIB. 

The guidelines include:

  • Using meaningful ALT text for all images to provide descriptive text.
  • Using descriptive hyperlink text where necessary.
  • Avoiding the use of frames, which are difficult for special browsers to interpret.
  • Using an easy-to-see web colour scheme.
  • Using an easy to read font type, size and colour.

Navigation

Making web sites easy to use goes further than just colours and fonts. We work hard to make sure our content is easy to read and easy to navigate, taking into consideration customers who use speech readers.

Changing the Way You View Our Site

If you want to alter the size of the text displayed on this site you can change your settings in your Internet browser.

If your browser or browsing device does not support style sheets at all, the content of each page is still readable.

Upgrading your browser

Note: There may be some inaccuracies with page rendering on older browsers. We recommend you upgrade to the latest version of your preferred Internet browser. For your convenience please find below a list of the most popular browsers :

Useful links

BBC - My Web My Way