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Firstsource Solutions (NSE:FSL, BSE:532809), a leading global business process outsource company, has announced its move into new premises at Fountain Court, Middlesbrough and is recruiting across a range of new roles in both Middlesbrough and Stockton. The vacancies are in a variety of customer service, management, administration, training, quality and other specialist roles, with a mix of permanent and 12 month contract roles. The vacancies are available in both Firstsource’s Fountain Court centre and also on-site at client’s offices in Stockton. Firstsource is looking to hire people with excellent communications skills and customer-facing experience, ideally in the financial services sector.
“Firstsource is committed to developing its business in Teesside with the creation of new jobs, which is good news for the region,” commented Sean Canning, Firstsource’s Head of Customer Management. “A career in customer services can be very rewarding and as a people-focused organisation, Firstsource offers excellent training in modern facilities, with great opportunities for personal development within the company.”
Firstsource has been working closely with Middlesbrough Council, Tees Valley Unlimited and other local partners to establish the company within the local business community.
Middlesbrough Council welcomed the creation of new jobs. “We are delighted that Firstsource has made an investment in Middlesbrough with the opening of Fountain Court and creating new valuable jobs for the area. Firstsource has made a commitment to expansion in the Teesside area which we warmly welcome,” commented Cllr Charlie Rooney, Executive Member - Regeneration & Economic Development of Middlesbrough Council.
The Fountain Court contact centre is located in Middlesbrough town centre and has been refurbished to offer Firstsource employees a modern working environment with excellent facilities.
Firstsource will be holding a series of recruitment events at the Fountain Court centre and other locations over the next few months.
The first open day takes place on Thursday March 22 at Middlesbrough Town Hall between 10am - 6pm. Applicants can apply for these roles at the recruitment event or by sending their CV to MiddlesbroughRecruitment@firstsource.com.
More information on the vacancies is available on the Firstsource website www.firstsource.com